Revenu Quebec Login Help: Forgot Password, User Code, and Sign-In Fixes (2026)

Security warning: use official pages only

Avoid scams. Only sign in from official Revenu Quebec or Quebec.ca pages. Never share your password by email, text, or phone calls you did not start.

• Type the official address yourself instead of clicking unexpected links.
• Confirm the page is an official government site before entering credentials.
• If you are unsure, use official support channels to verify.

Quick links

Jump to the section that matches your issue.

Login help wizard

Choose your account type, login method, and issue to see a recommended path. General info only.

My Account for individuals: how to sign in

Individuals can sign in using a sign-in partner (financial institution), clicSEQUR credentials, or the Government Authentication Service where available. Quebec is transitioning toward the Government Authentication Service, so check the official page for the latest status.

• Start from the official My Account for individuals page.
• Pick the sign-in option that matches your account setup.
• Use the account management page for updates to your email or security questions.

My Account for businesses: access and credential help

Businesses generally use clicSEQUR - Entreprises credentials to access Revenu Quebec services. If you are unsure who manages the account, contact official technical support.

If you forgot your password

1. Open the official sign-in page for your account type.
2. Select the password recovery option.
3. Enter the email associated with your account and follow the verification steps.
4. Create a new password and sign in again.
5. If you no longer have access to the email, use official recovery or contact support.

If you forgot your user code

1. Use the user code recovery option if it is available on the sign-in page.
2. Follow the identity verification prompts.
3. Check your email for recovery instructions.
4. If recovery is not available, use the official help pages or contact support.

If your account is locked or inactive

1. Stop repeated login attempts to avoid extended lockouts.
2. Use the official recovery flow for inactive or locked accounts.
3. If you still cannot access the account, contact official support.

If you are not receiving an email or code

• Check spam or junk folders and allow a few minutes.
• Confirm you are using the email address tied to the account.
• Retry the recovery flow once from the official site.
• If messages still do not arrive, contact support.

How to contact Revenu Quebec safely

Use official support channels if you cannot recover access. Do not share passwords. For business accounts, use the official technical support page for access issues.

Related Quebec tax guides

Visual sign-in steps (quick view)

Screens may change - follow the official links.

Individuals: clicSEQUR to Government Authentication Service

1. Start at the official My Account for individuals sign-in page.
2. Choose the password recovery option.
3. Enter the email linked to your account and follow the verification steps.
4. Set a new password and sign in again.
5. If you no longer have access to the email, use the official recovery path or contact support.

1

Step 1

Start at the official My Account for individuals sign-in page.

Tip: Start from the official My Account page to avoid phishing.

Tip: click the image to view full size.

My Account for individuals

2

Step 2

Choose the password recovery option.

Tip: click the image to view full size.

3

Step 3

Enter the email linked to your account and follow the verification steps.

Tip: click the image to view full size.

4

Step 4

Set a new password and sign in again.

Tip: click the image to view full size.

5

Step 5

If you no longer have access to the email, use the official recovery path or contact support.

Tip: click the image to view full size.

Individuals: sign-in partner access

1. Start at the official sign-in page for My Account (individuals).
2. Review the account management and help pages for your login method.
3. If the issue continues, contact official support.

1

Step 1

Start at the official sign-in page for My Account (individuals).

Tip: Use the official Revenu Quebec page to choose your financial institution.

Tip: click the image to view full size.

My Account for individuals

2

Step 2

Review the account management and help pages for your login method.

Tip: If your bank login is locked, resolve it with the bank first.

Tip: click the image to view full size.

3

Step 3

If the issue continues, contact official support.

Tip: click the image to view full size.

Businesses: clicSEQUR Entreprises sign-in

1. Start at the official My Account for businesses page.
2. Review the access guidance and support options.
3. If the issue continues, contact business technical support.

1

Step 1

Start at the official My Account for businesses page.

Tip: Businesses commonly use clicSEQUR - Entreprises credentials to access services.

Tip: click the image to view full size.

My Account for businesses

2

Step 2

Review the access guidance and support options.

Tip: click the image to view full size.

3

Step 3

If the issue continues, contact business technical support.

Tip: click the image to view full size.

FAQ